Penguin Random House LLC Director, Consumer and Marketplace Insights in New York, New York

Company: Penguin Random House LLC

Requisition ID: 27063

The Role: Director, Consumer & Marketplace Insights

• Penguin Random House, the world's largest trade book publisher, is hiring a Director of Consumer Insights to join our U.S. Consumer Insights team.

The Director will oversee PRH's reader segmentation research and corresponding insights and communications, as well as lead research initiatives for strategic partners.

The Opportunity:

• Deeply understand readers to ensure our books, authors, brands, and communications meet their needs.

• Drive and promote a reader-led culture across PRH.

• Focus on data storytelling and generating insights that distill data in a way that is meaningful and accessible to a broad range of stakeholders.


• Collaborate with a team of inquisitive and dedicated researchers and insights analysts.

• Lead implementation and activation around reader segmentation research throughout the organization.

• Lead research initiatives for strategic partners; surface trends and insights to the corporate marketing team for activation across channels.

• Deliver persuasive, insights-driven presentations to senior leadership and on-the-ground teams across sales, marketing, publicity, publishing, and corporate groups.

• Support the corporate teams in developing insights-led campaigns & partnerships.

• Draw key insights from primary and syndicated research into consumers, readers, authors, genres, titles, topics, and brands.

• Build relationships with senior-level contacts and on-the-ground teams.

Become an expert in client business initiatives to scope projects, develop new research opportunities, and expand the impact of consumer insights at PRH.

The Requirements:

• Minimum 7+ years of market research or consumer insights experience required. BA/BS degree or equivalent work experience, MBA or other relevant Master's degree are a bonus.

• Proven track record of developing and delivering compelling insights-driven presentations - excellent written, verbal and visual communicator.

• Expert at making data actionable, contextually relevant, and compelling - a true storyteller!

• In-depth knowledge of research methods, including segmentation, consumer trends, datasets, and quantitative/qualitative approaches.

• Experience applying research methods to understand and activate parents and children a major plus.

• Background in media, entertainment, or products or services targeted to kids/parents preferred. Publishing experience is not essential.

• Experience applying research & insights to retail experiences a bonus.

Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.